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Thursday, October 11, 2012
The key here is in listening. Yes, you have to listen well. How will you be able to ask questions if you do not know what is in the minds of your prospects? You need to go with the flow, letting the answers of your prospects frame your next questions. Not only will you be more effective in telemarketing, you can also be sure to maximize your efforts with the prospects in question. So listen well. It helps if you can imagine that you are talking face-to-face, since this puts a more personal and closer spin on your conversations. Do that, and you will see yourself getting B2B leads more effectively.
Of course, there are other things that you can do to be better in your telemarketing campaign. You can apply the things you have learned as you go along your business.
Monday, October 8, 2012
First, we should start with the supervisor. A supervisor who shows that she cares is someone who employees can relate with, and is someone they will be willing to work for even when generating sales leads is tough. They must also show consistency with what they preach, but also flexible enough to accommodate any emergencies, like those that typically happen in telemarketing.
Another factor is being sincere in giving out praise, as well as relaying feedback, to employees. If the employee did something great, you should be quick to give out real praise, using the occasion to elicit some creative input that can help in the lead generation campaign.
Lastly, you should also cultivate a positive culture. Employees who see a reason to go to work every day often have a work and office culture that promotes a fun and uplifting office environment.
These are just some factors that can inspire employees to be better in their lead generation campaign. You can learn a few more along the way, ones that can further help your people be more satisfied.
Related Post: Making A Telemarketing Call? Smile!